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Human Resources & Workforce Development

Join the Conversation at CHW Central!

CHW Central is a new community of practice hosted on the HCI Portal designed to facilitate information-sharing and dialogue about how to support community health workers. It features:

  • Online faciliated discussions with experts on current and critical issues facing CHW programs;
  • A resource center of training materials, practical tools, and up-to-date guidelines; and
  • A member exchange forum where community members can post questions and solicit input.

CHW Central can be accessed through the Communities tab on the HCI Portal navigation or at www.chwcentral.org.

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Improvement Reports

To see a list of all Improvement Reports on Human Resources and Workforce Development click here.


HCI is evaluating task shifting, team-based performance management, and other human resource management interventions to improve the quality and efficiency of care delivery. Here, a lay nurse aide in Benin counsels a recently-delivered woman using a job aid. Photo by Larissa Jennings, URC.

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