HCI’s approach to promoting safe management of health care waste involves improvement of medical waste disposal including sharps disposal and strengthening of the procurement and logistics system for commodities such as sharps containers, supported by a safe injection program to reduce prescription and demand for injections and occupational safety for health care workers.
Policy level advocacy
The project established a multidisciplinary team, the National Injection Safety Group (NISG) was constituted with representatives from the Ministry of Health and Social Services (MOHSS), the World Health Organization, Centers for Disease Control, USAID, and other stakeholders. The group met periodically to assist with the development and monitoring of injection safety and waste management guidelines.
HCI worked with MOHSS and other stakeholders in drafting a National Waste Management Policy. The policy provides guidelines for collecting, transporting and incinerating sharps and other medical waste. The policy also covers all types of private providers in the country. A National forum has been established where MOHSS and municipalities are working together on developing and implementing a National waste management plan. The forum is also investigating the possibility of testing new technology for waste management.
Infection control and waste management committees
Thirty-four district infection control teams were also established for the development and supervision of waste management plans and provision of accelerated service expansion and ongoing support.
Commodity management
At the start of the project, very few facilities had continuous access to safety boxes for discarding sharps as well as color coded waste disposal bags for discarding medical and infectious waste. Based on these finding, URC worked closely with MOHSS to develop a short-term strategy for providing these supplies using the project funds. The project procured over 350,000 safety boxes, personal protective equipment for waste handlers, and color coded disposal bin liners.
The medium-term strategy was to help the Central Medical Stores to develop a procurement strategy for safety boxes as well as PPEs. The procurement of commodities was then transitioned to MOHSS and integrated with the government tendering system. URC provided training to procurement officers on forecasting and ordering, promoting the use of stock cards and collecting data on monthly consumption that is then submitted to the procurement agency. The MOHSS continues to procure standard sharps boxes and all facilities are reporting having standard sharps boxes. The project also advocated for the improvement of status and proper management of incinerators.
Capacity building
HCI worked to integrate waste management into pre-service training modules at University of Namibia School of Medicine and Nursing, National Health Training Center, five Regional Health Training Centers, and Polytechnic. The project is also providing on-the-job training on topics such as management of medical waste, how to monitor implementation (including reporting of needlestick injuries), and how to conduct facility assessments. HCI has also developed posters and wall charts along with simple job aids for healthcare workers to promote rational use of medical injections and safe disposal of sharps and medical waste.
Supervision
Training is followed up by supportive supervision during joint visits, developing/reviewing supervision tools, and by regular reports on the program. As a result, waste management practices have improved significantly between September 2004 and September 2011.
Working with the community
HCI is using community educators to raise awareness within the community regarding rational use of medication in order to reduce demand for unnecessary injections and ensure proper disposal of infectious waste produced by some community members, such as insulin-dependent diabetic patients. The educators are reaching out to the community with Injection Safety and Waste Management messages translated into vernacular languages. The project also established linkages with municipal councils to harmonize the regional waste management plans and for capacity building of municipal council’s staff.
HCI is also working closely with MOHSS to liaise with private health care providers to assess the existing injection and medical waste management practices and to support private providers to develop and implement interventions to improve injection and medical waste management practices.
Monitoring and evaluation
HCI, together with MOHSS staff, developed various facility monitoring tools.
Indicators monitored by each facility include:
· availability of policies at facility level,
· availability of safe injection and waste management commodities,
· injection and phlebotomy process,
· waste segregation using color coded bags and sharps boxes at the point of use,
· presence of sharps in the compound of the facility,
· use of sharps containers that are leak proof, puncture proof, closeable, and stackable,
· replacement of sharps containers when they are ¾ full to avoid overfilling that can result in needles piercing the sides,
· temporary waste storage areas with no access to the public, and
· access to a functional incinerator.
Quarterly assessments are performed to evaluate progress and identify good practices as well as quality gaps. The assessments are followed by quarterly Plan, Do, Study, Act (PDSA) meetings where results are evaluated and shared and improvement plans are adjusted according to need. HCI will support the MOHSS with continuous monitoring and evaluation at all participating facilities as well as the national and regional improvement interventions.