Topics: Community health workers, TB-HIV, HIV-TB, Supervision, Tuberculosis

Region and Country: South Africa

This tool describes a quality assurance process for ensuring that TB, HIV, and dual-infected clients are provided with quality of care. The approach relies on observation, use of scorable supervisory checklists to assess performance and instructions for addressing low-scoring tasks. Summary data informs improvement actions. Reports are submitted to the local health authorities. The tools are used by community care workers, their team leaders, and their supervisors. More information on the tool can be found at: tbhivcare.org