Human Resources & Workforce Development
HCI is evaluating task shifting, team-based performance management, and other human resource management interventions to improve the quality and efficiency of care delivery. Here, a lay nurse aide in Benin counsels a recently-delivered woman using a job aid. Photo by Larissa Jennings, URC.
Tools for Assessment and Improvement
- • CHW Program Assessment and Improvement Matrix
- • Rwanda human resources assessment for HIV/AIDS services scale-up
- • WHO Task Shifting Guidelines: Rational redistribution of tasks among health workforce teams
- • Measuring Employee Engagement
- • Kenya: Assessment of Health Workforce Competency and Facility Readiness to Provide Quality Maternal Health Services
- • Human Resource Crisis in Africa
- • The quality of supervisor-provider interactions in Zimbabwe
- • Measuring the competence of healthcare providers
- • The Zambia HIV/AIDS Workforce Study: preparing for scale-up
Improvement Experiences
- • Human Resources for Health Collaborative
- • Zambia pilot study of performance-based incentives
- • Task-shifting in maternal and newborn care counseling: Evaluation of the quality and impact of counseling by skilled and unskilled health care workers in Zou/Collines, Benin
- • Participatory supervision with provider self-assessment improves doctor-patient communication in rural Mexico
- • Assessing the functionality of job aids in supporting the performance of IMCI providers in Zambia
Other Resources